Returns, exchanges and refunds – how to return / exchange my product?

If the product(s) in your package doesn’t match your order or you wish to exchange it.

 This is possible only if the product is unopened for up to one month after purchase. We will ask you to send it to us at:  DIVINE PARFUMS, 7 rue Levavasseur, 35 800 DINARD, France specifying your request.

We don’t make refunds but assets.

Don’t hesitate to contact us on +33 (0) 2 99 46 56 41 or by email at divine@divine.fr specifying your Name and First name, Order number and date of order.

We will do our best to find you a solution as soon as possible.